DIVISION MISSION

The Mission of the Norfolk Division of Social Services is to support and promote the self-sufficiency of citizens and to protect vulnerable persons by providing services to assist families and children function effectively in the Norfolk Community.

STRATEGIC GOALS

• Goal 1:
• Create an environment for citizens to become and remain self-sufficient by supporting welfare reform efforts and advocating for the legislative removal of barriers to citizen self-sufficiency.
• Goal 2:
• Increase community and interagency cooperation and collaboration to connect families and children with comprehensive, community-based services.
• Goal 3:
• Protect vulnerable citizens in at-risk situations by providing preventative and intervention services to eliminate the threat of neglect, abuse and exploitation.
• Goal 4:
• Remove conditions and barriers which obstruct the development of healthy families and individuals and which impede their full participation in the community.
• Goal 5:
• Improve the Division's capacity to promote creativity, innovation, accountability, and employee growth and satisfaction in serving the needs of Norfolk's citizens.