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| Membership is open to anyone age 55 or over. Annual dues are $18.00/single and $28.00/couple. Dues partially subsidize the printing and mailing of the monthly newsletter PrimeTime. |
Better
Service is Here to Stay. Hampton
Roads Transit
and Handi-Ride have changed for the better with a new unified service plan.
The adopted plan adheres to the Americans with Disabilities
Act (ADA) and will ensure that those who are eligible for service receive
it.
The biggest
change to Handi-Riders is the part or the plan that strictly adheres to
the 3/4 mile service area. Only trips that originate or drop off
within 3/4 mile of an existing fixed route will now be eligible for Handi-Ride.
Call the Handi-Ride Hot-Line at 222-6000 ext.6004 or 6204 if you have any
questions.
Another significant
change is that reservations may only be made 3 days in advance instead
of the previous 14 days. This is to cut down in the number of "no
shows" and late cancellations. There is no change to next-day service,
so if you call by 5 pm the day before you need Handi-Ride, you'll be picked
up at your scheduled time the following day.
A re-certification
process has also begun and is expected to take about 18 months. If you
are a current Handi-Rider you will be required to recertify. As part
of the recertification process, a personal interview (at the HRT office
on Monticello Avenue in Norfolk, or on the Peninsula) may be required.
If you are found to be no longer eligible, an appeal process has been established
as part of the new plan.
New guidelines
that strictly adhere to the Americans with Disabilities
Act (ADA) will be followed and tests of abilities may be performed
in the HRT offices and a system of "conditional" or "trip-by-trip" eligibility
may be implemented. If you have questions or concerns please direct
your email comments to adacomments@hrt.org
Also, you might want to check the US
Dept of Justice ADA site. Good luck!!
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